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Refund Policy

Payment
All prices include VAT at the current rate where applicable.

We accept payment by Visa, Mastercard or Maestro credit or debit cards. We are sorry but we can’t accept payment by American Express. Your payment will normally be processed at the point of order.

If you would like to pay by any other means, or would like to redeem a gift voucher, please contact us by phone +44 (0)1561 377 946 or email info@wondermesh.co.uk.

We use Sage Pay to collect/process transaction information’ and provide link to our security policy at http://www.sagepay.co.uk/policies/security-policy

We hope you are delighted with your goods. Please examine your order when it arrives and let us know if there are any problems or discrepancies.
Every product supplied will have passed our high quality standards, but if you have any problem please contact our Customer Services team, who will be happy to assist.

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Unfortunately we cannot accept returns of gift vouchers, or personalised products that have been made to order, unless the item is faulty.

We recommend that you obtain a certificate of posting from the Post Office for any returned items, as you are responsible for the goods until they reach us. We will promptly exchange the item or give you a full refund if preferred.

Please note: we will only refund the return postage charge paid if you have been sent the incorrect goods or they are faulty or damaged. We regret that if items are sent back using ‘special delivery’ or ‘signed for’ we may not be able to refund the whole cost. If you are returning a large or heavy parcel (over 2kg) please contact us first, as we may suggest that we arrange for it to be collected.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping
Please return any items unused within 14 days of receiving your order, in their original packaging, for a refund or exchange please phone +44 (0)1561 377 946 or email us info@wondermesh.co.uk. We recommend that you obtain a certificate of posting from the Post Office for any returned items, as you are responsible for the goods until they reach us. We will promptly exchange the item or give you a full refund if preferred.

Please note, we will only refund the return postage charge paid if you have been sent the incorrect goods or they are faulty or damaged. We regret that if items are sent back using ‘special delivery’ or ‘signed for’ we may not be able to refund the whole cost. If you are returning a large or heavy parcel (over 2kg) please contact us first, as we may suggest that we arrange for it to be collected.

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What Our Clients Say

net at school
The purchase of Wondermesh for our school garden has been well and trully justified by the success of our crops. We have had no incidents of pigeon, caterpillar or root fly damage on any of the vegetables grown under it’s protection and would happily recommend this product to any other gardener. I can’t tell you how nice it is to lift the netting with the children and to be able to pick crops which had in previous years, been devoured or badly damaged by pigeons, caterpillars and other pests.

Mrs Milnes

I have found it easy to justify the cost of the mesh you have supplied me but always felt that the money you charge for the Multi-roll machine which is really only a big fishing reel was excessive, that is until I finally purchased one.

Joe

!/perch/resources/net-at-allotment-2.jpg(Net on Leek)!Net on Leeks 2

You recently supplied us with two Garden Packs which we cut down and re-stitched together to cover our framework for leek.

So far, so good, but the insistent cat that caused our problem in the first place, still decided to climb on top! Needless to say we have since added a net deterrent.

Thanks for your help, delighted with the product.

Ron

It has been superb, no bugs in my veg on allotment and they are also very healthy. They were protected from the strong winds we get on the site and from the intense heat of the sun.

sharons allotment

Sharon

An organic farmer is set for a major Christmas windfall after using special“net jackets” to protect his crop of Brussels sprouts. More than four tones of Graham Elder’s harvest of the festive favourite was left inedible after being attacked by aphids last year. But the so-called “Wondermesh” has successfully protected the North Berwick farmer’s wares.

Mr. Elder, 40, today said he was thrilled to have a bumper five-tonne harvest in time for Christmas. He said: “Last year’s hot summer was ideal for aphids, which caused a large part of the crop to be written off. This year we came up with the idea of putting a fine mesh over the crop and we put ladybirds underneath to eat the aphids” Spokesperson for Wondermesh, said “We pioneered the use of netting to protect crops as an alternative to chemicals. The mesh is mainly used on swedes. In fact, 95 per cent of all swedes grown for supermarkets in the UK are now grown under netting.” Mr. Elder’s Chapel Farm supplies organic sprouts, cabbage and potatoes to Tesco. Grocery industry officials say organic vegetables are in huge demand during the run-up to Christmas.

G Elder

If I had not started to use Wondermesh two years ago on all our brassicas I believe we would have given up growing veg this year

John

Aug 2005 Has managed to harvest 100% of his glasshouse turnip crop. CRF has been successfully restricted from the crop. The only difference seen when compared to uncovered turnips is a slightly lighter leaf colour. Has so far managed to successfully grow 6 batches of turnip and is now awaiting the 7th!

Neil

I am extremely happy with the product and “wonders why he hasn’t bought earlier!!”

Mr Sharman

Contact Wondermesh
email
info@wondermesh.co.uk
GO TO THE CONTACT PAGE
call
+44 (0) 1561 377946

For our location, opening times and contact form visit the contact page

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